AVL Test Systems Inc offers a job in the United States (US) as

Software Operations Engineer II

Applicants must be currently authorized to work in the United States on a full-time basis. Employer will not sponsor an applicant for a work visa for this position.

ROLES:

• Creates software success plans for customer to ensure customer retention.
• Provides input for process and operations improvement to AVL leadership.
• Educates customer on AVL software capabilities, optimize usage of AVL software.
• Ownership of customer issues until resolution including escalation management.
• Software delivery and software deployment support.
• Provides regular status updates and KPI reports to AVL internally and to customer.
• Continuously aligns with global support teams.
• Relays customer feedback and be customer advocate internally.
• Understands customer IT environments and requirements.
• Learns and leverages successful concepts, practices and procedures across multiple customers.
• Relies on experience and judgment to plan and accomplish goals.
• A wide degree of creativity and latitude is expected.
• Other duties/tasks as identified and communicated.
• Travel required.

QUALIFICATIONS/SKILLS:

• Bachelor’s degree in mechanical or computer engineering or equivalent preferred
• 3-5+ years’ experience in related field
• 1+ years’ experience in a software development / management environment preferred
• For required local/regional travel, the individual must have a reliable personal vehicle/transportation.
• Completed course(s) related to test automation systems, emissions, etc.
• Excellent written and oral communication skills.
• Understanding of electrical and mechanical processes.
• Able to read and understand basic electrical and mechanical schematics and drawings.
• Thorough knowledge of PC operations, structure, MS Windows, and computer networking required.
• Working experience with test automation equipment preferred.
• Experience with emissions bench, fuel measurement systems and ECU/PCM controllers preferred.
• Understanding of internal combustion engine theory and operation preferred.
• Visual C++, ATL, COM/ActiveX, Visual Basic programming languages knowledge

We look forward to receiving your details; please use our online application form or send your application to AVL North America, Inc. / AVL Test Systems, Inc. / AVL Mobility Technologies, Inc. EOE Veterans/Disabled.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.avl.com as a result of your disability. You can request reasonable accommodations by calling (734)-446-4106.

ABOUT AVL NORTH AMERICA

AVL North America has a staff of more than 550 people and has four technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.