AVL Test Systems Inc offers a job in the United States (US) as

Service Engineer I

Who is AVL Test Systems, Inc?

AVL Test Systems, Inc. (TSI) offers an expansive portfolio to meet our customer's unique needs. From outfitting complete battery labs to component testing, we provide solutions to advance customer e-mobility projects. We continue to deliver ADAS/AD solutions that help our customers create a safe autonomous future.  Locally, in Plymouth, MI, we commission equipment and tools, develop solutions, and create custom software. Our team provides: project management, test system engineering, service, support, manufacturing, and specification of solutions. 

The AVL TSI is currently looking for a Service Engineer to join our team in Plymouth, MI.  The Servce Engineer role is a great opportunity to travel domestically and grow experience in conventional and new technologies with a vareity of customers.  This opportunity offers the required pre-training, in the field training, and tools to help ensure success in the position.  Candidates are required to have experience in emissions (preferably gas analyzers..)  In addition, the Service Engineer position is a direct customer interfacing role and requires strong communication, organization, & customer service skills.  Candidates must also be adaptable and flexible to schedule changes or adjustments as a long lead time cannot always be predicted.   

The Service Engineer is responsible for installation, set-up, configuration, maintenance, and calibration troubleshooting repairs for AVL hardware and software.  The Service Engineer I will interface with a variety of customers and internal team members. 

***Travel expectation is 70-80% 

Applicants must be currently authorized to work in the United States on a full-time basis or qualify for a Canadian TN Visa.  Employer will not sponsor an applicant for a work visa for this position beyond a Canadian TN Visa.

ROLES:

• Act as Liaison and company representative for customers
• Perform at customer sites; test equipment installation, configuration, maintenance, and calibration to AVL specifications as defined through the AVL Qualification Initiative (QI).
• Troubleshoot and repair products to AVL specifications following defined processes.
• Professional and timely completion of service and commissioning reports and other administrative responsibilities as required.
• Actively participate in developing one’s own training plan and exhibits ownership in completing training towards realization of selected diplomas and competency.
• Provide feedback and improvement suggestions on troubleshooting guides and continuous improvement methods to increase operating equipment effectiveness (O.E.E.).
• Generates calibration certificates, service reports and is responsible for evaluation and presentation of results
• Perform Hotline support as required including the use of reporting tools, Helpdesk II etc.
• The ability to communicate with customers in a professional way and in the ability to independently describe, categorize, analyze and solve service requests and issues.
• Timely follow up on items and the ability to drive issues to closure. 
• Complete all applicable safety training
• Must be willing to travel
• Other tasks as assigned

QUALIFICATIONS/SKILLS:

• Bachelor’s degree in engineering or equivalent work experience 
• In addition to experience/education noted above, 0-2+ years’ experience in related field 
• 2 years’ experience with test automation equipment preferred 
• Understanding of electrical and mechanical processes
• Excellent verbal and written communication skills
• Must possess excellent written and oral communication skills.

AVL provides a competitive compensation and benefits package to all direct hires.  Specific benefit details and offer packages will be communicated during the interview and/or offer stage.

We look forward to receiving your details; please use our online application form or send your application to AVL North America, Inc. / AVL Test Systems, Inc. / AVL Mobility Technologies, Inc. EOE Minorities/Women/Veterans/Disabled. Click Here to see the EEO is the Law poster.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.avl.com as a result of your disability. You can request reasonable accommodations by calling (734)-446-4106.

ABOUT AVL NORTH AMERICA

AVL North America has a staff of more than 550 people and has four technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.